Applying To Sicily and Italy; Spain & Bavarian Tours
For both Personally Escorted and Private Tour Styles
Pure Food Cooking Tours Terms and Conditions
Please read the following terms and conditions carefully. You must not confirm your booking unless you agree with the following terms and conditions. Once payment is made for the booking, it is deemed that you have read, understood and agreed to the terms and conditions for the booking.
Payment and Booking Conditions
The price per person is based on twin share accommodation in 4 and 5 star hotels, resorts and country style accommodation. All prices quoted are in Australian Dollars and are guaranteed at the time of departure for each tour. Any quoted prices are subject to change without notice subject to availability at the time of booking and may vary due to currency fluctuations. A non-refundable deposit of $1500.00 per person is required at the time of booking to ensure a place on a tour. To confirm your place on the tour, participants/clients are required to fill out the tour booking form which is to be signed, scanned or posted to our office together with the deposit as stated above. 50% of the price is due 6 months prior to tour commencement date. Full payment is due 3 months prior to tour commencement date. Failure to pay the full amount by the due date will not guarantee a place on the tour. Payment can be made by calling our office on 32678247 and paying by credit card, booking and paying via our website www.purefoodcookingtours.com.au through Paypal or by posting a cheque or money order or by direct deposit by request.
If a single room is requested by a participant, the single supplement is to be paid by the requested participant. If a client wishes to share a room, we will endeavour to match the client with another share room request, although we hold no responsibility with the suitability of the rooming partner. It at any time during the tour for any reason a change of room is required, we will arrange single accommodation (if available). This extra cost will be paid by the requesting client. If you are requesting to share a room and there is not another applicant to share, you will be required to pay the single supplement to confirm your place and undertake the tour. All single supplement rooms are with a double bed and ensuite.
Travel /Health Insurance
Pure Food, Wine and Cooking Tours strongly recommends all clients take out full comprehensive travel and medical insurance. We also recommend you purchase trip cancellation insurance in the event of an accident or illness or other unforseen circumstances involving you, a family member or travelling companion causing clients to cancel prior to departure or to leave the tour early. Pure Food and Wine Tours accepts no responsibility for any arrangements or loss of arrangements made outside of Pure Food Wine and Cooking Tours, loss of transfers outside of tour dates not made by Pure Food Wine and Cooking Tours, pre-tour personal transport not made by Pure Food Wine and Cooking Tours, loss of flights/tickets, excess baggage costs, loss of luggage, injury, damage, accident, loss or delay in respect of any person or property or security and government-incurred costs during and outside of the tour. Pure Food Wine and Cooking Tours are not responsible for any personal medical costs. No refund will be given for any pre-booked accommodation, coach tours or other pre-booked services or other travel which is not utilised. In the event of loss of luggage we will do our best to assist you in the retrieval of that luggage.
Pure Food Wine and Cooking Tours recommends the purchase refundable airline tickets as Pure Food Wine and Cooking Tours due to booking numbers, takes no responsibility for airline travel expenses. If participants wish to purchase non-refundable tickets or pre/post tour hotel accommodation or add-ons please check with our office to see if the minimum number has been reached for the tour.
Cancellation of a Booking by Participant
Cancellations must be issued in writing to Pure Food Wine and Cooking Tours and will be subject to the following cancellation charges:
Cancellations advised up to 120 days prior to departure will incur a cancellation fee of 30% of the total cost.
Cancellations advised between 120 days and 80 days prior to the tour date will incur a cancellation fee of 80% of the total costs.
Cancellations advised less than 80 days prior to the tour date will result in the loss of all monies paid and a cancellation fee of 100% of the total cost.
Cancellation of the Tour from Pure Food Wine and Cooking Tours
Due to unforeseen circumstances or inadequate numbers to follow through with a tour, Pure Food Wine and Cooking Tours reserves the right to cancel a tour and will refund monies paid to date, less 50% of the booking fee. Payments incurred outside of Pure Food Wine and Cooking Tours by participants will not be refunded by Pure Food Wine and Cooking Tours. If Tour cancellation occurs days before the program start date and is caused by circumstances outside of Pure Food, Wine and Cooking Tours control, refunds from program vendors/providers will be sort. If payments cannot be refunded to Pure Food Wine and Cooking Tours, then the refund to participants will be affected accordingly. Pure Food Wine and Cooking Tours and the tour escorts/guides are not liable for any direct or indirect costs, losses or expenses incurred by the participant due to the cancellation of the tour.
Minimum Group Number
Dominique Rizzo’s *Personally Escorted Tours are subject to a minimum number of 16 participants.
Dominique Rizzo’s *Locally Guided tours are available as private or group tours. Group Tours are limited to a minimum of 16 participants. Group Tours are not escorted by Dominique but by personally selected guides contracted by Pure Food Wine and Cooking Tours. If the minimum number of participants is not reached, the tour will be cancelled with a refund of the participants tour price in full less, any booking fees/payments incurred outside of Pure Food Wine and Cooking Tours.
We select accommodation of high quality standard and comfort, room size, layout and bathroom facilities. Room sizes may vary from hotel to hotel. Any client requesting an upgraded room will be responsible for extra fees relating to this upgrade. All twin share rooms and double rooms have ensuites.
All rooms are non-smoking unless requested by a client at the time of submitting a booking form, where all efforts will be made to accommodate this request.
Clients are responsible for any costs incurred as a result of room service, mini bar, damage or excess cleaning fees related to the accommodation.
We make every effort to ensure accuracy with in the tour itineraries, tour inclusions and travel details. Itineraries may change without notice for reasons beyond our control prior to or during our travel tour. For this reason we reserve the right to alter or vary itinerary and travel details to maintain the quality standard if not to better the experience. We will ensure that you are notified promptly if such a change is required.
Passports and Visas
It is the responsibility of clients that their passports are valid and up-to-date with at least 6 months validity remaining. Visas, where required, are the responsibility of each client.
Arrivals and Departures
The program begins and ends on the stated dates as per the current Date and Prices listing on the booking form and will be confirmed to you upon booking. Pure Food Wine and Cooking Tours covers transfers from nearest airports or stations on the start and finishing date as listed in the current Date and Prices listing itinerary. We will send you a confirmation of a pick-up time and pick-up point. In the event that a participant arrives a day early, Pure Food Wine and Cooking Tours takes no responsibility for transfers or accommodation costs, although we are happy to arrange pre-tour accommodation and transfers for participants. These additional costs will be invoiced separately.
Pure Food Wine and Cooking Tours recommends participants carry handbags for keeping valuables to take on guided visits, a small cabin bag and one suitcase, preferably with wheels (20kg), per person, accommodation porterage fees are included in the tour price. It is recommended participants bring luggage they can comfortably carry, although we do offer all assistance with loading luggage onto and off busses and into hotels and booked accommodation.
All meals and beverages as stated in the inclusions are included in the price of the tour. Participants who do not attend tour-included lunches and dinners and who wish to dine/drink outside of the included tour listed restaurants and hotels will incur their own charges, payable by them to the service provider. These extra charges are not the responsibility of Pure Food Wine Tours.
Pure Food and Wine Tours has designed a fun filled, interesting and diverse tour itinerary, although it is very flexible and participants are welcome to take time off from the program whenever they like. The program events that participants opt out of, are non-refundable and cannot be taken at another time.
During the tour, transport and accommodation services and other planned activities may necessitate variations to the itinerary without notice.
To enjoy the Pure Food Wine and Cooking Tours, you will require a low to medium level of fitness. It will be necessary to be able to walk or stroll at a leisurely pace for periods of up to one hour, with short breaks available. Where possible, Pure Food Wine and Cooking Tours will endeavour to accommodate participants who may not be able to walk long distances or for only short periods of time. Any important health issues, physical or mental or specific dietary requirements must be made known to us verbally and on the booking form so that we can accommodate these requests. Bear in mind that there are winding roads that we will be travelling on if you suffer from travel sickness.
Pure Food Wine and Cooking Tours reserves the right to remove any participant whose conduct is deemed dangerous or incompatible, in the interest of safety of the other passengers and guides.
Pure Food Wine and Cooking Tours acts as the supplier of the tour operation services in conjunction with travel agents. Pure Food Wine and Cooking Tours is a guiding service for all persons taking these tours and assists in the coordination of transportation, sightseeing and hotel accommodation. These services are not provided by Pure Food Wine and Cooking Tours but by hoteliers, service providers and transportation companies which act independently and not within our control. Although we take reasonable care to select such service providers, Pure Food Wine and Cooking Tours, tour escorts, guides and associated agents accept no responsibility whether in negligence or contract for any sickness, injury, death, accident, damage, loss, cancellation, delay, failure to deliver or partial or inadequate delivery of services, disappointed expectation, additional expenses or other unforeseen events caused in connection with those service providers, their employees, agents, servants or representatives.
We do not accept any liability caused directly or indirectly by events beyond our control, including but without limitation to acts of government, civil disturbances, acts of terrorism, war or threat of war, quarantines, fire, strikes, floods, weather conditions, natural disasters, accidents or failure of machinery or equipment, theft, or other disturbances of any kind which cancel, interfere with, or add cost to the services requested. In this clause the expression ‘eligible parties’ shall include any carrier, tour operator, tour escort(s) or other provider of any service in respect of a tour. These conditions of booking shall form part of the contract between the client and Pure Food Wine and Cooking Tours.
Every effort will be made to accommodate your preference and requests. However, there is a possibility that not all preferences can be met.
Pure Food Wine and Cooking Tours, www.dominiquerizzo.com and www.purefoodcookingtours.com.au make a considered effort to ensure that all information posted on these websites is up-to-date and accurate. However, we are unable to guarantee the complete accuracy of all hotels, accommodation and itinerary information at all times. Pure Food Wine and Cooking Tours does not guarantee that the website and information is free from errors and we reserve the right to change and amend information when it comes to hand as it relates to the services of the company.