Applying To Sicily and Italy; Spain & Bavarian Tours
For both Personally Escorted and Private Tour Styles
Pure Food Cooking Tours Terms and Conditions
Please read the following terms and conditions carefully. You must not confirm your booking unless you agree with the following terms and conditions. Once payment is made for the booking, it is deemed that you have read, understood and agreed to the terms and conditions for the booking.
Payment and Booking Conditions
The price per person is based on twin share accommodation in B&B, agriturismo style, 4 and 5 star hotels. All prices quoted are in Australian Dollars and are guaranteed at the time of departure for each tour. Any quoted prices in Euros are subject to change without notice subject to availability at the time of booking and may vary due to currency fluctuations. A non-refundable deposit of $800.00 per person is required at the time of booking to ensure a place on a tour. To confirm your place on the tour, you are required to fill out the tour booking form which is to be signed, scanned or posted to our office together with the deposit as stated above. With subsequent payments for the tour, 50% of the full price is due four (4) months before tour date and full payment due two (2) months before tour start date. Failure to pay the full amount by the due date will not guarantee your place on the tour. Payment can be made through the website www.dominiquerizzo.com, on Paypal or by posting a cheque or direct deposit by request.
Travel /Health Insurance
Pure Food, Wine and Cooking Tours strongly recommends and ensures that all clients take out full comprehensive travel and medical insurance. We also recommend you purchase trip cancellation insurance in the event of an accident or illness or other unforseen circumstances involving you, a family member or travelling companion causing you to cancel prior to departure or to leave the tour early. Pure Food and Wine Tours accepts no responsibility for any arrangements or loss of arrangements made outside of Pure Food Wine and Cooking Tours, loss of transfers outside of tour dates not made by Pure Food Wine and Cooking Tours, pre tour personal transport not made by Pure Food Wine and Cooking Tours, loss of flights/tickets, excess baggage costs, loss of luggage, injury, damage, accident, loss or delay in respect of any person or property or security and government-incurred costs during and outside of the tour. Pure Food Wine and Cooking Tours are not responsible for any personal medical costs. No refund will be given for any pre-booked accommodation, coach tours or other pre-booked services or other travel which is not utilised. In the event of loss of luggage we will do our best to assist you in the retrieval of that luggage.
If a single room is requested by a participant, the single supplement is to be paid by the requested participant. If you wish to share a room, we will endeavour to match you with another share room request, although we hold no responsibility with the suitability of the rooming partner. It at any time during the tour for any reason you wish to change your room, we will arrange single accommodation (if available) for you. This extra cost will be paid by the requesting client. If you are requesting to share a room and there is not another applicant to share, you will be required to pay the single supplement to confirm your place and undertake the tour. All single supplement rooms are with a double bed and ensuite.
Cancellations must be received in writing to Pure Food Wine and Cooking Tours and will be subject to the following cancellation charges:
- Cancellations advised before 120 days prior to departure will incur loss of deposit.
- Cancellations received within 60 days prior to the tour date will incur a cancellation fee of 50% of the total costs.
- Cancellations advised less than 60 days prior to the tour date will result in the loss of all monies paid.
While all efforts have been made to select accommodation of high quality and comfort, room size, layout and bathroom facilities may vary from room to room and hotel to hotel. Any client requesting an upgraded room will be responsible for extra fees relating to this upgrade. All twin share rooms and double rooms have ensuites. All rooms are non-smoking unless requested by a client at the time of submitting a booking form, where all efforts will be made to accommodate this request. You are responsible for any costs incurred as a result of room service, mini bar, damage or excess cleaning fees related to your accommodation.
We make every effort to ensure accuracy with in the tour itineraries, tour inclusions and travel details. Itineraries may change without notice and if we are forced to change any itinerary details for reasons beyond our control prior to or during our travel tour, we take no responsibility, however we reserve the right to alter or vary itinerary and travel details to maintain the same if not to better the experience. We will ensure that you are notified promptly. Due to unforeseen circumstances or inadequate numbers to follow through with a tour, Pure Food Wine and Cooking Tours reserves the right to cancel a tour and will refund your tour price in full less any booking fees/payments incurred outside of Pure Food Wine and Cooking Tours. Pure Food Wine and Cooking Tours and the tour escorts/guides are not liable for any direct or indirect costs, losses or expenses incurred by the participant.
Minimum Group Number
Dominique Rizzo’s *Personally Escorted Tours as listed in itineraries are subject to a minimum number of 12 participants. Pure Food Wine and Cooking Tours reserves the right to cancel any tour in the event that the enrolment does not reach the budgeted minimum numbers. In the event of cancellation, those enrolled may receive a refund of the full program cost paid, less any booking fees/payments incurred outside of Pure Food Wine and Cooking Tours. If the cancellation comes just before the program start date and is caused by acts and or occurrences out of our control, if any advance deposits made to the program vendors/providers cannot be refunded to us, then the refund of the program cost to participants will be affected accordingly.
Dominique Rizzo’s *Locally Guided tours as listed in itineraries are available as private or group tours. Group tours are limited to a minimum of 12 participants are not escorted by Dominique but by personally selected guides employed by Pure Food Wine and Cooking Tours. If the minimum number of participants is not reached, the tour will be cancelled with a refund of your tour price in full less any booking fees/payments incurred outside of Pure Food Wine and Cooking Tours.
Passports and Visas
It is the responsibility of the client that he/she has their passport valid and up-to-date with at least 6 months validity remaining. Visas, where required, are the responsibility of each client.
Arrivals and Departures
The program begins and ends on the stated dates as per the current Date and Prices listing and will be confirmed to you upon booking. Pure Food Wine and Cooking Tours covers transfers from nearest airports or stations on the start and finishing date as listed in the current Date and Prices listing itinerary. We will send you a confirmation of a pick-up time and pick up point. In the event that a participant arrives a day early, Pure Food Wine and Cooking Tours are happy to arrange accommodation and transfers for you, clients will be billed accordingly, and paid separately to Pure Food Wine and Cooking Tours.
In the event of a tour cancellation, we do not recommend you purchase non-refundable airline tickets and Pure Food Wine and Cooking Tours takes no responsibility for the expenses of such losses until the minimum enrolment for the program has been reached. If you wish to purchase non-refundable tickets or pre/post tour hotel accommodation or add-ons please check with our office to see if the minimum number has been reached for the tour.
Participation and Refunds
All meals and beverages as stated in the inclusions are included in the price of the tour. Participants who do not attend tour-included lunches and dinners and who wish to dine/drink outside of the included tour listed restaurants and hotels will incur their own charges payable by them to the service provider and these extra charges are not the responsibility of Pure Food Wine Tours. Pure Food and Wine Tours has designed a fun filled, interesting and diverse tour itinerary, although we are very flexible and you are welcome to take time off from the program whenever you like. The program events that you opt out of are non-refundable and cannot be taken at another time.
During the tour, transport and accommodation services and other planned activities may necessitate variations to the itinerary without notice. To enjoy the Pure Food Wine and Cooking Tours, you will require a small level of fitness. It will be necessary to be able to walk or stroll at a leisurely pace for periods of up to one hour, with short breaks available. Where possible, Pure Food Wine and Cooking Tours will endeavour to accommodate participants who may not be able to walk long distances or for only short periods of time. Any important health issues, physical or mental or specific dietary requirements must be made known to us verbally and on the booking form so that we can accommodate these requests. Bear in mind that there are winding roads that we will be travelling on if you suffer from travel sickness. Pure Food Wine and Cooking Tours reserves the right to remove any participant whose conduct is deemed dangerous to or incompatible in the interest of the other passengers and guides.
Pure Food Wine and Cooking Tours recommends carrying your handbag for keeping valuables to take on guided visits, a small cabin bag and one suitcase, preferably with wheels (20kg), per person, for which the porterage fee is included in the tour price.
Pure Food Wine and Cooking Tours acts as the agent and the suppliers of the tour operation services. Pure Food Wine and Cooking Tours is a guiding service for all persons taking these tours and assists in the coordination of transportation, sightseeing and hotel accommodation. These services are not provided by Pure Food Wine and Cooking Tours but by hoteliers, service providers and transportation companies which act independently and not within our control. Although we take reasonable care to select such service providers, Pure Food Wine and Cooking Tours, tour escorts, guides and associated agents accept no responsibility whether in negligence or contract for any sickness, injury, death, accident, damage, loss, cancellation, delay, failure to deliver or partial or inadequate delivery of services, disappointed expectation, additional expenses or other unforeseen events caused in connection with those service providers, their employees, agents, servants or representatives. We do not accept any liability caused directly or indirectly by events beyond our control, including but without limitation to acts of government, civil disturbances, acts of terrorism, war or threat of war, quarantines, fire, strikes, floods, weather conditions, natural disasters, accidents or failure of machinery or equipment, theft, or other disturbances of any kind which cancel, interfere with, or add cost to the services requested. In this clause the expression ‘eligible parties’ shall include any carrier, tour operator, tour escort(s) or other provider of any service in respect of a tour. These conditions of booking shall form part of the contract between the client and Pure Food Wine and Cooking Tours. Every effort will be made to accommodate your preference and requests. However, there is a possibility that not all preferences can be met.
www.dominiquerizzo.com and www.purefoodcookingtours.com make a considered effort to ensure that all information posted on the website is up-to-date and accurate, however we are unable to guarantee the complete accuracy of all hotels, accommodation and itinerary information at all times. Pure Food Wine and Cooking Tours does not guarantee that the website and information is free from errors and we reserve the right to change and amend information when it comes to hand and in relating to the works of the company.
Pure Food Cooking Tours works at times in affiliation with other agencies for the organisation and booking of our tours, this will be made clear to clients upon booking and all information’s will be passed onto the client at the time of interest.